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Support
Contact us
Real humans, fast replies. Email us about anything — your account, a deal, billing, or a refund — and we'll get back to you within one business day.
Response time
We reply within one business day. There's no phone line — email gets you a faster, traceable answer, and lets us look into your account properly before we respond.
Payments & Merchant of Record
Snagfly's payments are processed by Paddle.com, our Merchant of Record. Charges and receipts come from Paddle. For billing questions you can email us at hello@snagfly.com or use the link in the receipt Paddle sent you. Please reach out to us before opening a bank dispute — we can almost always sort it out directly and faster.
Using the app
Manage your account, pin destinations, and update alert settings any time at app.snagfly.com.