← Back to Snagfly Support

Contact us

Real humans, fast replies. Email us about anything - your account, a deal, billing, or a refund - and we'll get back to you within one business day.

General & support

Questions about Snagfly, your wishlist, or how alerts work.

hello@snagfly.com

Billing & refunds

Subscriptions, invoices, and cancellations. See our Cancellation Policy.

hello@snagfly.com

Response time

We reply within one business day. There's no phone line - email gets you a faster, traceable answer, and lets us look into your account properly before we respond.

Payments

Snagfly's payments are securely processed by a third-party payment processor. For billing questions you can email us at hello@snagfly.com or use the link in your payment receipt. Please reach out to us before opening a bank dispute - we can almost always sort it out directly and faster.

Using the app

Manage your account, pin destinations, and update alert settings any time at app.snagfly.com.